Job Description

Medical Record/Health Information Technician

The Medical Record/Health Information Technician is responsible for the care of the patient health record to ensure that the information in the record is complete, accurate, and only available to authorized physicians, caregivers, and requestors. Understands medical terminology and health care business lines. Assists Caregivers and Providers (physicians, clinical departments, advance practice providers) with service needs. Prepares and handles information in several media forms accurately: printing, scanning, copying, faxing, sorting, collating, and filing.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

• Supportive work culture
• Medical, Vision and Dental Coverage
• Retirement Plans, Health Savings Account, and Flexible Spending Account
• Instant pay is available for qualifying positions
• Paid Time Off Accrual Bank
• Opportunities for growth and advancement
• Tuition assistance/reimbursement
• Excellent pay differentials on qualifying positions
• Flexible scheduling

Essential Functions:

Record Analysis

• Responsible for the oversight of active medical records requiring completion. Evaluates the completion of the record utilizing medical records practice standards for clinics, critical access hospitals, acute care hospitals, and long term care facilities. Coordinates completion of records when an issue requires resolution.
• Document imaging and scanning - Identifies documents which constitute the legal content of the patient record, in both electronic and paper formats. Assigns appropriate document names. Scans paper health records (internal and external sources) to the target location of the medical record. Evaluates incoming fax communications. Carefully identifies the type of request, the appropriate path for routing to the physician, nurse, or referral team. Uploads the document.
• Record maintenance - Enters specific laboratory or health care data into the electronic health record. Completes electronic record corrections or scanned record corrections accurately according to established guidelines.
• Release of records Ensures documentation of requests for information within 3 business days of receipt of the request. Documents completion of all requests for information per Corporate Responsibility and HIPAA guidelines. Receives and validates telephone, verbal, and written requests for information from health care providers, authorized third parties, patients, or their authorized representatives. Follows the patient's request for records including the form desired by the patient (electronic, Epic Care Link, paper, or other media) and completes this request within 30 days. Keeps patient informed of a delay. The final patient request is completed within the timeframe required by regulation.
• Record Retention - Understands and accurately administers the Record Retention schedule. Accurately identifies records which have met the retention schedule. Assists with the tasks to store, retain, and purge patient records.
• Medical record transcription.
• Processing birth certificates.
• All other duties as assigned.

Data Integrity Specialist/EMPI

• Merge duplicate patient records
• Resolve patient overlays
• Manage chart corrections
• Use all chart correction tools
• Manage Care Everywhere links and incoming messages
• Accurately update Epic with patients date of death
• Work with the Privacy Officer for breach notifications
• Review conflicting patient data for potential fraud/ false identity
• Scanned document corrections
• Cover on-call duties for chart corrections and stat continuing care requests
• All other duties as assigned

MyChart Support

• Assist patients with MyChart log-in/password resets
• Troubleshoot patient difficulties utilizing MyChart
• Set up MyChart Proxy access
• Manage in-basket messages from patients regarding MyChart
• Route in-basket messages to appropriate departments
• Manage MyChart activation code request in-basket
• Manage MyChart non-clinical updates in-basket
• All other duties as assigned.

Additional Requirements

Required:

Education - High School Diploma/GED Equivalent

Preferred:

Experience - 1+ years of Health Information System Experience

Education - Associates degree in Related Field

Certification - Registered Health Information Administrator (RHIA) - American Health Information Management Association (AHIMA) OR Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA)

Physical Requirements: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Job Category

Revenue Cycle

Job Family

Health Information Management

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular

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